MADRID – In cooperation with the British
consumer organization Which?, one of Spain’s several similar organizations, Organización de Consumidores y Usuarios
(better known by the acronym OCU), put together a campaign to denounce
practices by part of the car rental business that are not in line with current
legislation. The campaign was launched in mid-June, in time for the tourist
season, these business peak time in Spain. One of these, according to OCU, is that some
Rent-a-Cars oblige the customer to buy a full tank of petrol, without giving
any details as to its price in the original offer, neither from the company nor
in the final rental contract itself. Some of them who do show this detail
charge for petrol at well over the market price.
